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Refund

Return and Refund Policy

If you are not 100% satisfied with your purchase, or you found any manufacturing defect/ damage caused by delivery process, we are happy to offer a full refund (excluding shipping fee) for any defective items that you have purchased from us.

You can return a product within 14 days from the date you receive your shipment. Kindly send us an email to hello@lovelimzy.co with your order number, attached with the photo of defect(s).

Items must be returned with its original packaging. The value of returned goods will be credited to your billing account via Funds Transfer.

Note: Products with customised calligraphy are non-refundable.